Company Overview

Chiasma is focused on improving the lives of patients who face challenges associated with their existing treatments for rare and serious chronic diseases. Employing its Transient Permeability Enhancer (TPE®) technology platform, Chiasma seeks to develop oral medications that are currently available only as injections. In July 2019, the Company reported positive top-line data from its completed Phase 3 clinical trial of its octreotide capsules product candidate, conditionally trade named MYCAPSSA, for the maintenance therapy of adult patients with acromegaly. In January 2020, the FDA accepted for review the resubmission of Chiasma’s New Drug Application seeking marketing approval for MYCAPSSA in the United States and assigned PDUFA action date of June 26, 2020. The Company is also currently conducting a Phase 3 multinational clinical study designed for EMA commercial approval.  Chiasma is headquartered in Needham, MA with a wholly owned Israeli subsidiary.



The Director, Marketing Operations will develop and then manage the systems, processes, and logistics needed to support, primarily the Marketing team, but also Sales and Market Access, with an initial focus on the anticipated new product launch for acromegaly.


  • Establish strong working relationships with other members of the Marketing team, Sales and Market Access leadership and Commercial IT.

  • Assume responsibility for the promotional review process, (Legal, Medical, Regulatory) including partnering with IT to configure Veeva PromoMats to meet internal needs, facilitating content review meetings and managing the job flow process from initial submission of materials through to production.  Identify, onboard and train vendors to support promotional review process as necessary.

  • Identify and onboard preferred print and fulfillment vendor-partners. Assume the lead role on all print production, inventory management, and material distribution including the development of a literature ordering portal for field teams.

  • Collaborate with IT to ensure that commercial websites and other digital assets are established, launched and maintained in a timely, effective and compliant manner.

  • Partner with Marketing and Legal on the development of the Chiasma Speaker Bureau including selection and onboarding of a logistics vendor, speaker identification and contracting, speaker and field-force training, and then assume responsibility for the day-to-day execution of field-based speaker programs.

  • Work with key stakeholders in Commercial and Medical Affairs to establish a congress calendar and serve as the Commercial lead on planning, logistics and execution of the Chiasma convention presence including the booth, sponsorships, and any associated meetings such as advisory boards and/or KOL interactions.

  • In partnership with Sales and Legal, establish a process for the submission and review of local display and/or commercial sponsorship opportunities including any required agreements, logistics, payments and reconciliation.

  • Support the Commercial team in the execution of Advisory Boards overseeing the contracting of advisors, logistics, and close-out including archiving of all related materials, transcripts and action plans.

  • Serve as the lead on establishing and maintaining all pertinent SOPs and/or work practices as they relate to the Commercial business.

  • Partner with Finance to manage the Marketing Operations budget including vendor agreements and contracts.



  • Bachelor’s degree in marketing, business, scientific or related discipline

    MBA a plus

  • 5-10 years of commercial experience in the pharmaceutical, biotechnology or healthcare industry

  • 3+ years of experience in marketing operations; new product launch experience preferred

  • Prior experience of managing a promotional review process; working knowledge of Veeva PromoMats required

  • Demonstrated ability to successfully select, onboard and manage key vendor-partners

  • Previous experience in speaker programs and/convention planning strongly preferred

  • Strong organizational and operational skills; keen attention to detail

  • Ability to build consensus across functions

  • Customer-focused with strong written and verbal communication skills

  • Sound working knowledge of the pharmaceutical legal/regulatory/compliance environment

  • Comfortable working in a fast-paced organization, managing multiple projects simultaneously

  • Ability to travel up to 20% of the time including overnight stays and some weekends



Chiasma Inc. (the "Company") is an equal opportunity employer.  All qualified applicants will be considered without regard to age, race, color, sex, religion/creed, national origin, marital status, ancestry, citizenship, military, reservist or veteran status, pregnancy, sexual orientation or preference, gender identity, gender expression, physical or mental disability, genetic predisposition or carrier status, or any other category protected under applicable federal, state or local law.  Consistent with its obligations under applicable law, the Company will make reasonable accommodations for qualified individuals with disabilities.  If you require an accommodation in the application process, please contact a member of the Company’s Human Resources department.